Question 1

What types of hotels and owners do you work with?

Accepted Answer

We work exclusively with hotel owners and ownership groups, from single independent and boutique properties to multi-property portfolios across major brands like Hilton, IHG, Marriott, Hyatt, Choice, Wyndham, and Best Western. No flag? No problem - we work with independent and boutique hotels too. What we never do is represent brands or management companies. We are owner-side, only.

Question 2

How do you approach a new project?

Accepted Answer

We follow a clear, four-step process: Assess (we dig into your asset to uncover compliance gaps, capital needs, and renovation priorities), Scope (we build a plan aligned to brand requirements, your budget, and your timeline), Execute (we coordinate vendors, supervise installs, and manage every moving part from first bid to final punch list), and Report and Sustain (we keep you informed and stay on the job until the work is done right).

Question 3

What results can we expect?

Accepted Answer

Clearer decisions, controlled costs, and projects that stay on schedule. Because we sit on your side of the table, our job is to protect your investment - translating brand standards, PIP requirements, and capital projects into outcomes that serve the owner, not the brand or the management company.

Question 4

How long does a typical engagement last?

Accepted Answer

It depends on scope. Some engagements are project-based, such as a single PIP renovation or brand conversion managed from design submittal through punch list, while others are ongoing, such as portfolio management or outsourced accounting support. We scope each engagement to the work in front of you.

Question 5

Do you offer ongoing support after a project ends?

Accepted Answer

Yes. Beyond one-time projects, we provide ongoing owner-side support including portfolio and project management, capital planning, and hospitality-specific accounting and back-office services, so you have a partner well after the punch list is complete.

Question 6

How much do your services cost?

Accepted Answer

Pricing is scoped to each engagement and the services involved. Depending on the work, that may be a fixed project fee, a portfolio or retainer arrangement, or a per-property fee. The best next step is a discovery call so we can understand your needs and put a clear proposal in front of you.

Question 7

How do we get started?

Accepted Answer

Book a discovery call. Tell us what is on your plate, and we will tell you honestly whether and how we can help - no pressure, no obligation.

Question 8

Do you work with international clients?

Accepted Answer

Our work is primarily with hotel owners across the United States, and we consider international engagements on a case-by-case basis. If you have a property or portfolio outside the U.S., reach out and we will let you know how we can help.

Question 9

How is Reliance Hospitality different from other consulting firms?

Accepted Answer

Most consultants work for the brand or the management company. We work for you. Reliance Hospitality is owner-side only, never affiliated with a brand or operator, and we bring operator-level experience to brand standards, PIP execution, and capital projects. Simply put, we are on your side of the table.

Frequently Asked Questions

Answers to Common Questions About Working with Us

Episode Transcript

How do you approach a new project?

What results can we expect?

How long does a typical engagement last?

Do you offer ongoing support after a project ends?

How much do your services cost?

How do we get started?

Do you work with international clients?

How is Reliance Hospitality different from other consulting firms?

Episode Transcript

How do you approach a new project?

What results can we expect?

How long does a typical engagement last?

Do you offer ongoing support after a project ends?

How much do your services cost?

How do we get started?

Do you work with international clients?

How is Reliance Hospitality different from other consulting firms?