Reliance Hospitality Forges Strategic Alliance with Hotels & Preference / Tempting Places

Phoenix, Arizona – March 20, 2024 – Reliance Hospitality announces strategic partnership with Hotels & Preference and Tempting Places, bolstering its expertise in hospitality management solutions. As part of this collaboration, Reliance Hospitality will assume the role of exclusive partner for the lucrative markets of Mexico, Canada, and the United States. This alliance unites Reliance Hospitality’s proven expertise in hotel management with the global reach and curated portfolio of these renowned hospitality brands.
Partner Profiles
Hotels & Preference: Headquartered in Paris, France, Hotels & Preference is an upscale hotel chain with over 170 chic and authentic establishments. Rigorously selected for their premium services, these hotels boast more than 10,500 rooms across 19 countries. In 2006, they were awarded the prestigious “Gazelle Award” by Dominique de Villepin, former French Prime Minister.

Tempting Places: Acquired by Hotels & Preference in 2018, Tempting Places is a handpicked collection of over 55 boutique hotels spanning 15 dream destinations across five continents. Discover exceptional service, authentic experiences, and create unforgettable memories at these carefully selected properties.
Combined Strengths, Empowered Hospitality Brands
Independent hotels are poised for a stronger presence in the competitive travel and hospitality market thanks to a strategic alliance between Reliance Hospitality and Hotels & Preference/Tempting Places. By combining their unique strengths, they can offer a comprehensive suite of solutions designed to empower independent hotels.

“I believe this partnership is a strategic move to allow us to bring the best of European hospitality, robust technology, and revenue-focused services to the North American market,” says Bryan Fish, Chief Executive Officer of Reliance Hospitality. “This partnership adds one more effective and sought-after service to our service offerings, continuing to build our organization into a hospitality service provider for the next generation.”

Reliance Hospitality’s expertise in hotel management will be leveraged to drive operational efficiency, enhance service standards, and optimize profitability for hotels within the Hotels & Preference and Tempting Places portfolios. This alliance will also provide additional support through business process outsourcing, leveraging hospitality sales experience, and improving online visibility for member hotels.

Hotels & Preference will contribute its global reach, reputation for exceptional hospitality, and curated selection of upscale independent hotels. This will provide member hotels with access to new markets, a wider audience, and established best practices in luxury service.

Tempting Places will add its intimate knowledge of unique boutique hotels and discerning travelers. This will allow member hotels to benefit from targeted marketing strategies, specialized guest experiences, and a focus on authentic local flavors. This partnership signifies a commitment to supporting independent hotels and elevating the guest experience in the competitive hospitality landscape.
Reliance Hospitality
www.reliancehospitality.com

Hotels & Preference
www.hotelspreference.com

Tempting Places
www.temptingplaces.com      

Reliance Hospitality Launches RH Masterclass: Navigating the Franchise Default Process

Phoenix, AZ – December 14, 2023 – In a significant move to share decades-long knowledge and cultivate a community of hospitality industry experts, Reliance Hospitality proudly announces the launch of ‘MasterClass by Reliance’ in 2024.

The MasterClass series kicks off with the RH MasterClass: Navigating the Franchise Default Process on February 10, 2024. As a trailblazer in the hospitality industry, Reliance Hospitality is committed to empowering professionals with valuable insights and actionable strategies. This exclusive workshop caters specifically to hotel owners, hoteliers, and individuals in the hospitality sector, aiming to navigate franchise default complexities successfully.

This first Masterclass is just the beginning of Reliance Hospitality’s commitment to knowledge sharing and skills development with the help of our seasoned experts. As we launch ‘MasterClass by Reliance,’ participants can anticipate in an ongoing series of sessions that delve into critical aspects of the hospitality industry. This marks the initiation of a platform dedicated to empowering and enriching hospitality players with invaluable knowledge and timeless skills.

RH MasterClass Series 1: Navigating the Franchise Default Process

Embarking on hotel ownership brings forth various challenges, and among the most significant is the looming threat of franchise default. The emotional toll on owners, akin to navigating through a complex landscape, can be overwhelming. However, Reliance Hospitality aims to alleviate these concerns with a comprehensive masterclass that goes beyond highlighting the risks, offering practical advice to sidestep default, rectify breaches, and shield businesses from the looming threat of license termination.

Workshop Details:
  • Title: Navigating the Franchise Default Process
  • Date: February 10, 2024
  • Venue: LondonHouse Chicago, Curio Collection by Hilton
  • Time: 8:30 AM – 5:00 PM
  • Limited Seats: 30
  • Promo Code: MASTER24 ($350 limited discount)

This Masterclass is not just an educational opportunity but a strategic investment in securing the longevity and success of your hospitality venture. Attendees can expect an immersive learning experience led by industry experts, Bryan Fish, Mat Meadows, and a guest legal expert who will encompass a comprehensive overview of the legal framework surrounding franchise defaults.

The Hospitality Experts Behind This Masterclass
Bryan Fish:

With over 10 years of senior management experience, Bryan Fish has been an integral part of Reliance Hospitality since its inception in 2015. His diverse roles within the franchise community, working with multiple owners and hotel brands, have equipped him with invaluable insight and strategic thinking. Bryan is committed to imparting the knowledge needed to navigate the complexities of franchise default successfully.

Mat Meadows:

Mat Meadows, CHA, a hospitality visionary, revenue strategist, and transformational leader, brings a wealth of experience spanning independent hotels, branded properties, boutique ventures, and full-service hotels. With 15 years of solid experience, Mat’s achievements include recognition from the Crowne Plaza Brand and the esteemed President’s Award from Newcastle Limited. His expertise extends to renowned hospitality brands like Marriott Hotels and Resorts, IHG Hotels, and various independent and boutique brands. Mat’s task force experience with Streamline Hotel and Aloft by Marriott further enhances his ability to troubleshoot complex challenges and lead teams towards pioneering benchmarks.

Don’t miss the chance to learn from these industry experts and gain insights that can safeguard your business from the pitfalls of franchise default. With limited seats available, secure your spot now for the RH Masterclass on Navigating the Franchise Default Process.

⭐ Exclusive offer: Use promo code MASTER24 for a $350 discount! ⭐

Click here to get tickets and learn more about what you can expect in this Masterclass.

 

Reliance Hospitality Impact Launches Annual Food Drive, “Our Community, Our Table,” to Combat Food Insecurity

Phoenix, United States – November 14, 2023 — Reliance Hospitality Impact, the corporate responsibility arm of Reliance Hospitality, is proud to announce the launch of its annual outreach program and food drive, “Our Community, Our Table.” This initiative, designed to address food insecurity and bring the spirit of hospitality to those in need, underscores the company’s dedication to serving the communities where it operates.

During the holiday season, the issue of food insecurity becomes even more pronounced. The Food and Agriculture Organization (FAO) reports that roughly 690 million people, approximately 9% of the world’s population, suffer from chronic undernourishment. The gap between those who have enough to eat and those who do not is exacerbated during this time of year.

As a company rooted in the principles of hospitality, Reliance Hospitality understands the significance of extending a helping hand. Our Community, Our Table” embodies this commitment to being part of the solution and emphasizes our enduring pledge to the communities we engage with.

This year’s program will operate on a global scale, involving our team from the United States, Portugal, the United Kingdom, and the Philippines. By engaging in this initiative, Reliance Hospitality illustrates its commitment to spreading hospitality without boundaries. The project is made possible through the generous support of strategic partners who share our vision for the well-being of our communities.

Reliance Hospitality Impact partners with Feeding America, United States’ largest hunger-relief organization, in the fight to end hunger. Feeding America works through a network of 200 food banks and 60,000 food pantries and meal programs, providing meals to more than 40 million people each year.

Additionally, the hotel properties managed by Reliance Hospitality are reaching out to local Feeding America branches to organize food collection boxes, encouraging both guests and associates to donate. In Portugal and the Philippines, similar efforts will be made in partnership with local agencies.

Bryan Fish, CEO of Reliance Hospitality, highlighted the significance of the food drive, stating, “I firmly believe that our commitment to combating food insecurity in the regions we serve is not merely a corporate responsibility but a moral imperative. By aligning with our values and mission, we not only nourish communities but also contribute to sustainable development, fostering a brighter future for all. Embracing this cause is not just about providing meals; it’s about creating a lasting impact and building a legacy of compassion and social responsibility. Whether big or small, businesses globally have a duty to contribute to the support of communities in whatever capacity they are able.”

“Our Community, Our Table” is an embodiment of our commitment to making a positive impact on the world.” Through this initiative, Reliance Hospitality Impact hopes to inspire other organizations to extend their hospitality beyond the realm of business and make a significant difference in the lives of those who need it most. We hope to inspire our guests, our partners, collaborators, and everyone in general to join us in spreading the joy of hospitality to those facing food insecurity.

Reliance Hospitality Impact is dedicated to serving our communities through the organization of this feeding program, which addresses barriers to food access. Our approach is community-driven, equitable, and accessible, valuing and respecting everyone. ‘Our Community, Our Table’ passionately confronts bias and inequities, inspiring everyone to extend their table… because no one should be hungry.

We encourage you to spread the word about this meaningful initiative and donate through this link. Share with friends, family, and anyone who cares. The deadline for donations is December 31, 2023. Together, let’s make a difference and bring a smile to those in need.

If you have queries about Reliance Hospitality Impact’s “Our Community, Our Table,” please contact:

Nile Dame Dano 
Executive Assistant
nddano@reliancehospitality.com
+001 602 837 5695

Reliance Hospitality Announces Appointment of Chief Operating Officer

Phoenix, Arizona, October 31, 2023 – In an exciting move that reflects the continued growth and development of Reliance Hospitality, the company is pleased to announce that Ronnie Singh, a principal partner of the organization, is taking on the pivotal role of Chief Operating Officer (COO). This appointment comes as a significant milestone in Mr. Singh’s career, having previously served as the Vice President of Operations, where he has demonstrated exceptional leadership and strategic prowess.

With an impressive background in business management and an outstanding education from Cal State University Northridge, Ronnie Singh’s journey to the position of COO is marked by his unwavering commitment to excellence and a deep understanding of the unique needs and challenges experienced by many hotel owners and operators.

As a principal partner, Mr. Singh has been an integral part of Reliance Hospitality’s growth and success, and his transition to the role of COO represents a natural progression in his career. In this new capacity, he will have a profound impact on shaping the strategic direction of the company, overseeing day-to-day operations, and ensuring the highest levels of service for guests and partners.

“We are thrilled to announce Ronnie Singh’s appointment as Chief Operating Officer,” said Bryan Fish, Chief Executive Officer of Reliance Hospitality. “His journey from Vice President of Operations to COO is a testament to his exceptional leadership and deep understanding of our industry. Ronnie’s vision aligns perfectly with our commitment to providing world-class hospitality experiences.”

“Stepping into the role of Chief Operating Officer is an honor and an exciting challenge,” said Ronnie Singh. “I am dedicated to fostering a culture of excellence, innovation, and continuous growth within the company. With the exceptional team at Reliance Hospitality, we will continue to provide unparalleled experiences to our guests and further solidify our position in the hospitality industry.”

Reliance Hospitality Unveils New Executive Leadership

Phoenix, Arizona, October 24, 2023 – Reliance Hospitality, a global provider of hospitality management and consulting services, today has announced that Bryan Fish has been named Chief Executive Officer. Bryan previously served as the organization’s Senior Vice President for Global Business Operations.

Bryan has more than 10 years of senior management experience, serving Reliance Hospitality the majority of this time in multiple roles since the company’s inception in 2015. Having worked extensively within the franchise community for multiple owners and hotel brands throughout his career has helped him gain the insight and the strategic thinking required to compete in today’s competitive management landscape.

“Bryan is the right leader for Reliance Hospitality,” said Ronnie Singh, Reliance Hospitality’s newly appointed Chief Operating Officer. “Bryan’s extensive knowledge of hotel operations, finance, risk, and development will allow Reliance Hospitality to not only realign the company for strategic growth within the United States, but globally into additional markets that are on our radar.”

“I am very pleased to be stepping into this role within the company to further contribute my focus on providing a modern management experience for hospitality,” said Bryan Fish. “Reliance Hospitality’s modern focus on the owner journey is the cornerstone of our mission. It’s through relentless innovation that we not only meet but exceed expectations, consistently delivering unforgettable service to our clients. We’re committed to setting a new standard in the industry, where excellence is our promise. Innovation and creative thinking are the new frontier within hospitality as economic conditions continue to change, and the job market evolves not just here in the United States, but also in the other regions we serve.”

Redefining Hospitality: Reliance Hotel Group Rebrands as Reliance Hospitality

PHOENIX, ARIZONA, AUGUST 9, 2023 — After six successful years as Reliance Hotel Group, a prominent player in the hospitality industry, the hospitality management company proudly announces its rebranding as Reliance Hospitality. The move comes as a strategic step to emphasize the organization’s commitment to providing comprehensive and innovative hospitality services, transcending the traditional model of hotel management.

Under the Reliance Hotel Group brand, Reliance Hospitality has garnered a solid reputation as a trusted partner of esteemed hospitality chain brands and boutique hotels in the United States, such as Wyndham, IHG, Hilton, Best Western, and Marriott, to name a few, since its establishment in 2015. Building upon this success, the rebranding represents a pivotal moment for the company, expanding its horizons beyond managing hotels.

The new identity reflects a broader focus on delivering a suite of services, including outsourced sales, digital media support, and full-service management of owner’s assets. By realigning under the Reliance Hospitality banner, the company seeks to communicate to a wider audience that it is not just a collection of hotels but a comprehensive suite of services accessible to both consumers and hotel operators.

Nick J Agostinelli, President, and Chief Executive Officer of Reliance Hospitality, expressed his insights and excitement about the rebranding, “The hospitality industry has undergone significant changes in the past three years due to the pandemic’s impact and various mergers and acquisitions. I believe that our rebranding and relaunch of services will better cater to the specific needs of individuals who wish to invest in our industry while also seeking the flexibility provided by a boutique firm.”

Under the Reliance Hospitality umbrella, the company will introduce additional subsidiaries, aiming to disrupt the travel and hotel management verticals. One of the highlights is Destinations by Reliance, a boutique tour, travel, and hotel collection set to launch in October 2023. Featuring curated travel experiences, this subsidiary aspires to inspire travelers to explore the world and embrace its wonders fully.

Leading with an owner-centered management philosophy, Reliance Hospitality Group is dedicated to providing exceptional hotel management services that prioritize the success and profitability of its owner-operators. This subsidiary is led by Ronnie Singh and Kanwal Singh. With the team’s expertise, innovative strategies, and personalized approach, we aim to maximize revenue, elevate guest experiences, and cultivate long-term partnerships built on trust and mutual success.

“It is crucial for us to meet owners and owner-operators at various stages of their ownership journey. If they possess the skills to operate a hotel but struggle with marketing, we can provide assistance, and vice versa,” Ravinder Singh, Principal Member of Reliance Hospitality, emphasized.

As part of its global expansion, Reliance Hospitality Europe, the international branch, is now launching in Portugal. This division aims to empower generational owners of small independent hotels and investment groups with larger franchised assets, granting them access to the same resources as major corporate conglomerates.

Bryan Fish, the Senior Vice President of Reliance Hospitality, remarked, “Our competitive advantage lies in our ability to leverage technology and innovation to provide solutions to operators who would traditionally rely on manual methods like spreadsheets and phone calls. We understand that each operator has unique needs, and it is crucial to tailor the right solutions to ensure their success. We firmly believe that a one-size-fits-all approach is not effective.”

Heather Fields, Vice President of Commercial Strategy, added, “The size of an owner’s asset does not diminish the significance of branding and marketing. It is crucial for even the smallest operators to have a robust sales and revenue management strategy, as well as a strong online presence, in order to stay competitive. I am thrilled about this new chapter in our story because we can assist exceptional operators in becoming outstanding market performers.”

Reliance Hospitality is committed to leading the industry into a new era of innovation, personalization, and success for hotel operators. The rebranding marks an exciting chapter in the company’s journey, and it looks forward to creating lasting impacts on the ever-changing hospitality landscape.

As part of this transformative process, we are thrilled to announce that our website will undergo a revamp before the month ends. The new website will feature a more sophisticated, immersive, and outstanding look, perfectly matching the essence of our progressive rebranding. We are excited to provide an enhanced digital experience for our valued clients and partners.

Lastly, the essence of our rebranding will, of course, reflect across all our social media pages, including Facebook, Instagram, LinkedIn, and Twitter, within this week. We invite you to stay connected with us to witness the exciting changes and innovations that lie ahead. Embrace the new era of Reliance Hospitality as we continue to elevate our commitment to excellence in the hospitality industry.

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